Banfield to offer technician appointmentsOctober 15, 2019A new service from Banfield Pet Hospital aims to utilize the skillsets of its in-house animal care professionals through additional types of appointments.
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Banfield campaign pushes industry-wide inclusion for HispanicsSeptember 20, 2019A new campaign from Banfield Pet Hospital and Healthy Hispanic Living (HHL) aims to increase the voices and visibility of Hispanic health-care and veterinary professionals.
Pets central in domestic violence campaignSeptember 19, 2019A new campaign from the Banfield Foundation aims to support victims of domestic violence by ensuring the safety of their pets.
Banfield training focuses on suicide awareness, preventionSeptember 12, 2019The veterinary suicide crisis is top of mind for many in the animal health industry, and the latest initiative from Banfield Pet Hospital hopes to combat this issue head-on.
Osteoarthritis in pets on the rise alongside obesity epidemicJune 25, 2019The prevalence of osteoarthritis (OA) in pets has skyrocketed in the past decade, with the condition seeing a 66 percent increase in dogs and a 150 percent increase in cats.
Banfield launches phone interpretation service pilot programJune 7, 2019Banfield Pet Hospital has launched a 60-day, over-the-phone interpretation service pilot program at its California hospitals and Vancouver, Wash., call center. The service offers interpretation in 350 languages, including Spanish, Mandarin, French, Portuguese, Vietnamese, Korean, Creole, Arabic, and Russian. Banfield has partnered with Lionbridge Technologies to offer these services to its non-English speaking clients who require help understanding their pet's diagnosis and treatment needs. The California hospitals participating in the program are: Glendale, Los Angeles Midtown, La Cienega, Culver City, Oxnard, and Bakersfield. All of Banfield's clients across the U.S. and Puerto Rico will be able to phone in and use the service. Banfield says as it is dedicated to inclusion and diversity for its clients and associates and it hopes to expand the pilot to other areas of the country in 2020.
Banfield launches telehealth service for on-demand veterinarian supportJune 5, 2019Banfield Pet Hospital is offering its Optimum Wellness Plan clients a new way to discuss their pet's health with a veterinarian. The company has launched a telehealth service on its app called Vet Chat, which offers clients on-demand access to pet care advice and support from a veterinarian anytime and anywhere. "At Banfield, we never take for granted being entrusted with the care of a beloved pet is to be invited into the emotional center of a person's life," says company president, Brian Garish. "To us, that means not only being with you throughout your pet's life—from puppyhood through the golden years––it also means being there during those unexpected, sometimes anxiety-ridden moments between visits. "Vet Chat marks the next chapter in the future of pet care, and we're thrilled to offer a service benefitting our clients, their pets, and our veterinary teams." In a pet owner telehealth survey, Banfield found 39 percent of respondents admit they sometimes struggle to decide when to call the veterinarian and nearly four in 10 say they prefer to consult the internet first. Ninety percent of veterinarians say they worry pet owners may unknowingly put their pet at more risk by taking bad advice …
Bridge Club names Industry ICONMay 30, 2019The Bridge Club has announced the president and chief executive officer of Compassion-First Pet Hospitals as its Industry ICON honoree. John Payne, who also serves as the chair of Compassion-First and of American Humane, will receive a lifetime membership, as well as guest-host the ICON series live event in Washington, D.C., on Aug. 5. This series allows Bridge Club members and veterinary professionals to meet and learn from experts in the field who have had a positive impact on the veterinary industry. Payne's talk will reflect on his personal and professional leadership, and his commitment to connecting, engaging, learning, and growing. "Payne has contributed so much to this profession, starting from his early days as a sales representative to his days leading Banfield to where he stands today, a leader and entrepreneur fighting to elevate pet care and the profession as a whole," says Bridge Club cofounder, Catherine Haskins. "It is rare to have John tell his story and we are excited to offer a front row seat for this fireside chat." The Bridge Club's ICON series is sponsored by American Humane and the Animal Policy Group. The event takes place during American Veterinary Medical Association's (AVMA's) annual conference on …
Banfield Pet Hospital, Banfield Foundation reports highlight commitment to animalsMarch 19, 2019More than $2.2 million in grants have been awarded to 265 nonprofits, thanks to the Banfield Foundation. That's one of the highlights from the organization's 2018 Banfield Foundation Impact Report, which was released in conjunction with Banfield Pet Hospital's 2018 Corporate Social Responsibility (CSR) Report. It details how the company has leveraged its resources, reach, and relationships to improve the well-being of pets, communities, and the veterinary industry. "At Banfield, everything we do is in service of our purpose—a better world for pets—including our collective efforts, which support pets, communities, our associates, and the veterinary profession," says Banfield Pet Hospital president, Brian Garish. "I can't think of a better legacy than being known as one of the country's most community-minded companies. Through the initiatives highlighted in these reports, we get to live our purpose of caring for pets, while also inspiring future generations of pet lovers to be more socially conscious and make a difference in their own communities." Since September 2015, the foundation has worked to give pets access to veterinary care, temporary shelter, and/or disaster relief, including Spayathon, which offers spay and neuter clinics across Puerto Rico aimed at decreasing an unwanted population of pets while also …
Banfield and NAVC release report on osteoarthrosis in obese animalsJanuary 24, 2019A new report says 51 percent of dogs and 41 percent of cats diagnosed with osteoarthritis (OA) in 2017 were considered overweight or obese.
